For this edition of Taking Care of Business, we’ll look at another example of a company that went out of its way to show that the customer is valued with pain-free policy and a great support team. Read on to see how SimpliSafe gets it right.Read More Taking Care of Business: SimpliSafe
Working from home has become a polarizing issue as more companies adopt the practice (or rescind it… I’m looking at you, Yahoo). After seeing an endless stream of articles intended to help more sociable employees take the plunge successfully, I decided to post my own take on the subject: from the perspective of an introvert.Read More Remoteness
Everyone who works in an office where others have access to your files knows the pit in your stomach you feel when you open your prized proposal, presentation, or spreadsheet, only to realize Ted saved his grocery list over it five minutes before the big meeting.
For today’s Tech Tuesday, I’ll go over a few ways to protect your documents!Read More Tech Tuesday #002: Protect Your Work (Word)
I am a writer.
That sentence is difficult to say because I always try to qualify it with something like, “I want to be a writer.” I’ve been writing since I learned how to put pen to paper. You can ask my mother; she still has all the stories I left around the house for her to find when I was little. I wrote for school assignments, I wrote between classes, I wrote during the summer, I wrote for fun. And then I stopped.Read More Qualifiers
Sometimes a company goes out of their way to make sure you know how little they value your business. My latest dealings with Cable One are a perfect example of how not to do business if you care about your customers.Read More Taking Care of Business: Cable One
After my post on routines, a few people asked me how I managed to go from sleeping 14 hours a day to watching the sun rise every morning. The short answer is time, obstacle removal, and orky help. The long answer is below.Read More Get Up!
The Microsoft Tech Support scam isn’t new, but it’s becoming more prevalent in areas where it hasn’t been seen much- in this case, Oklahoma. Here’s what you can do to spot and respond to one of these scam calls.Read More Tech Tuesday #001: How to Deal With a Tech Scam
Even though we’re a couple of months from spring really getting started, it’s the perfect time to begin to get this year’s Planter Garden in order. We made some changes to our planters and have most of the planting plan laid out. See how it all begins!Read More The Garden Begins
Over the past few weeks, I’ve been working to change my morning routine. The goal is to get up early and sneak in a workout before my day gets rolling and I have to focus on braining for a living. The reality has turned out to be a bit of a challenge.Read More How to Tweak Your Daily Routine
Sometimes a company surprises you by showing you that they value your business. This is how Fitbit transformed me from a customer into a cheerleader.
This is part one of a multi-part post about customer service and how to treat your customers like a valued person rather than a line in a database.Read More Taking Care of Business: Fitbit