Now that I’ve gone a month without visiting Facebook or using its services, what’s changed? What hasn’t? Do I like those changes?Read More Month Gone By
The night before Inauguration Day, I decided it was time to deactivate my Facebook account. I don’t know if this will be a permanent change or something more fleeting, but if nothing else, it will be an interesting experiment. Why?Read More The Night Before Inauguration
When Microsoft unveiled its new Band activity tracker last year, I knew I wanted one. I had been ogling the Fitbit Surge for months because I wanted a tracker that could measure my heart rate. Also, I love watches. Brian pointed out that my Fitbit One was still functioning just fine, so I didn’t need…Read More The Name of My Next Band
Many of us use Microsoft Word in our day-to-day work. If you create lengthy documents on the regular, you’ll need a Table of Contents (TOC) at some point. In this week’s Tech Tuesday post I’ll show you how quick and easy it can be in Word 2010-2013.Read More Tech Tuesday #003: Making a Basic Table of Contents in Microsoft Word
For this edition of Taking Care of Business, we’ll look at another example of a company that went out of its way to show that the customer is valued with pain-free policy and a great support team. Read on to see how SimpliSafe gets it right.Read More Taking Care of Business: SimpliSafe
Everyone who works in an office where others have access to your files knows the pit in your stomach you feel when you open your prized proposal, presentation, or spreadsheet, only to realize Ted saved his grocery list over it five minutes before the big meeting.
For today’s Tech Tuesday, I’ll go over a few ways to protect your documents!Read More Tech Tuesday #002: Protect Your Work (Word)
Sometimes a company goes out of their way to make sure you know how little they value your business. My latest dealings with Cable One are a perfect example of how not to do business if you care about your customers.Read More Taking Care of Business: Cable One
The Microsoft Tech Support scam isn’t new, but it’s becoming more prevalent in areas where it hasn’t been seen much- in this case, Oklahoma. Here’s what you can do to spot and respond to one of these scam calls.Read More Tech Tuesday #001: How to Deal With a Tech Scam
Sometimes a company surprises you by showing you that they value your business. This is how Fitbit transformed me from a customer into a cheerleader.
This is part one of a multi-part post about customer service and how to treat your customers like a valued person rather than a line in a database.Read More Taking Care of Business: Fitbit
Heather and I have lived, loved, and (occasionally) worked along side one another for many years now. In one of those semi-spur-of-the-moment outbursts I’m prone to, after an otherwise innocent comment by her about a minor dissatisfaction with her blog at The Spotted Cat, she woke up Saturday morning to find that I’d spent the night before…Read More New Digs.