Posted in: Home & Garden

The Garden Begins

It’s a stunning weekend here in Oklahoma, one of many in an astonishingly mild winter. As we get closer to the traditional last-frost date for where we live (typically around March 31st), it’s time to start really thinking about what we want to plant this year.  We actually started thinking about that last summer, since you always have to plan a bit ahead if you want to have any real success with a garden. There is, of course, a small wrinkle.

Posted in: Business, Technology

Fitbit: Taking Care of Business

Sometimes a company surprises you by showing you that they value your business. This is how Fitbit transformed me from a customer into a cheerleader.

This is part one of a multi-part post about customer service and how to treat your customers like a valued person rather than a line in a database.

Posted in: Home & Garden, Technology, Writing

New Digs.

Heather and I have lived, loved, and (occasionally) worked along side one another for many years now. In one of those semi-spur-of-the-moment outbursts I’m prone to, after an otherwise innocent comment by her about a minor dissatisfaction with her blog at The Spotted Cat, she woke up Saturday morning to find that I’d spent the night before […]

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